Securus Technologies has published views from facility customers concerning the use of technology to solve and avert crimes such as inmate-on-inmate crimes. The comments are from jail officials, administrators, and prisons. The firm maintained the anonymity of the clients by redacting detailed references to the names of states, counties, as well as facilities. According to CEO Richard Smith, Securus develops and launches a unique product or service every week to assist law enforcement officers and correctional officials to solve and avoid crimes.
- One administrator said that a corrupt staff member was arrested after a careful review of phone calls records.
- Others leveraged Securus’ technology to monitor calls that contained information about alcohol use, drug abuse, and drug peddling within the facility. Additionally, these officers were able to monitor possible access to cell phones, threats, suspicious chats about the transfer of money, a previous incident that involved firing of gunshots and a civilian confessing to selling prescription medications at a discount.
- A certain client commended Securus for its response to emergencies. The officer confirmed that the covert alert feature was assisting the correctional facility to track suspects and put them into custody.
- An administrator praised the LEB services and complemented Securus for retaining a top position in the correctional sector
Securus Technologies, a technology heavyweight that solves civil and criminal justice problems through technology, has attained an A+ rating and accreditation from the BBB. The company has demonstrated its commitment to delivering services of the highest quality by engaging in sound business practices. Securus voluntarily worked with the BBB to attain the required standard and receive the formal accreditation. The Dallas, Texas-situated Securus Technologies delivers its services to more than 3,450 correctional agencies, public safety, and other prominent organizations.